WINGED WHEEL NATION HEADQUARTERS
 

 

 

Benefits
 

 

 

Experiences
 

Corporate Experience

The Corporate Experience includes networking opportunities with suite holders, corporate partners, business owners, local executives and other members, and connecting with Red Wings Front Office executives to promote your business.

Family Experience

The Family Experience includes events for you and your family to enjoy at Little Caesars Arena and other exciting places throughout metro Detroit. Bring the kids along to experience private events for the whole family.

Diehard Experience

If you're a longtime Red Wings fan, these Diehard Experiences are for you! Diehard members will enjoy exclusive viewing parties, events at the rink with Red Wings alumni, and much more.

 

 

Upcoming Home Games
 

 

 

Account Executives
 

 

FAQs
 
Do I need internet signal to be able to access my tickets?

An internet connection is required to access and view tickets on the mobile app. While complimentary wireless access is available at Little Caesars Arena and in The District Detroit, we encourage you to also download the tickets to either your Apple Wallet or Google Wallet before heading to the event as you can still access your tickets even without internet signal once saved on either wallet.

How do I exchange my tickets?
How do I contact customer support for any issues related to mobile ticketing?

If you have any questions, please directly contact a box office representative at TICKETOPERATIONS@OLYENT.COM or call 313- 471-7929 during regular business hours. We're happy to help.

Can I print out PDFs of my tickets through the mobile app?

There is not an option to print out tickets using the Detroit Red Wings Mobile app.

What is the cutoff to transfer tickets?

Tickets may be transferred up to and throughout the event, you are attending. Once the ticket is scanned at the gate, however, it will no longer be available for entry into the venue.

What if I forgot my password?

Click “Forgot Password?” then enter the email address associated with your account and check your email to reset your password.

How do I transfer a ticket?
  1. Log in to your Detroit Red Wings account on your smartphone.
  2. Select through prompts to link your account to your Ticketmaster account.
  3. Select the ‘Tickets’ tab on the bottom panel of your app.
  4. Select the ‘My Tickets’ button at the top of the screen.
  5. You will then view all the games you currently have tickets for. Select the game you are looking to transfer tickets from.
  6. Select the specific ticket from that game you are looking to transfer and select the ‘transfer’ button below.
  7. Confirm the ticket you are looking to transfer and select option to transfer tickets to a selected email address or phone number.
What is the cost for managing and viewing mobile tickets?

There are no costs to view or transfer your mobile tickets.

If I can’t download the Red Wings app, can I still access my mobile tickets?

Yes. You can still access and view your mobile tickets through the Red Wings browser on your mobile device.

Manage My Account

Can I screenshot my mobile tickets and provide it to someone else for mobile entry?

No, screenshotting your mobile tickets will not work for mobile entry. If you are looking to transfer your tickets, you will need to do so through the transfer feature on the mobile app when viewing your tickets.

If I don’t have access to a smartphone, how do I access my tickets?

If you don't have access to a smartphone, please visit the XFINITY Box Office the day of the game to get your tickets.

I accidentally sent my tickets to the wrong email address. Can I reclaim them?

Yes. If the tickets have not been accepted on the end of the recipient with the wrong email address, you can cancel the transfer in Ticketmaster’s Account Manager and re-send them to the correct email address.

What if I am not attending the event but the tickets are purchased under my name?

If you purchased tickets for a relative, friend or client, you need to transfer the tickets to them. The recipient will need to create a Red Wings account (if they don’t already have one) to receive the transferred tickets. Once the transfer is complete, the recipient will receive an email notification. Once they accept the transfer, the tickets will appear under ‘My Tickets’ within their Red Wings account and app for arena entry. Please Note: Once the recipient accepts the tickets you’ve transferred, your original tickets will automatically be voided.

Can I enter Little Caesars Arena with multiple tickets for more than one person using one smartphone or mobile device?

Yes. When all attendees arrive together at Little Caesars Arena, the individual holding the smartphone with the tickets can access multiple tickets on their device and swipe to scan them as each member of their group enters. For a smoother entry experience at Little Caesars Arena, we advise transferring tickets to each person attending the game.

What are you going to do with my personal information? Is my information secure?

The Detroit Red Wings and Little Caesars Arena use the highest security measures available to ensure your personal information is protected. No one can view or access your credit card or driver’s license numbers, or account password.

How do I sell my ticket?
  1. Log in to your Detroit Red Wings account on your smartphone.
  2. Select through prompts to link your account to your Ticketmaster account.
  3. Select the ‘Tickets’ tab on the bottom panel of your app.
  4. Select the ‘My Tickets’ button at the top of the screen.
  5. You will then view all the games you currently have tickets for. Select the game you are looking to sell tickets from.
  6. Select the specific ticket from that game you are looking to sell and select the ‘Sell’ button below.
  7. Confirm the ticket(s) you are looking to sell back onto Ticketmaster.
  8. Create seller profile and review preferred ticket pricing and the account that funds will be deposited into before confirming listing.
What does a mobile ticket look like?

The screenshots attached will reflect your mobile tickets with a specific barcode to be scanned at the entry point for arena access.

See Screenshots

Can I have multiple tickets stored on a single mobile device?

Yes. Once you select the event you are attending, you can swipe to view all your tickets.

How do I get the Detroit Red Wings app?

You can get the Detroit Red Wings app by downloading it on your mobile smartphone through either the App Store (Apple) or Google Play markets (Android).

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